67 Holly Road, Watnall, Kimberley, Nottingham, NG16 1HP



S & H Plumbing and Heating were recently called out to a property in Clifton, Nottingham, after a homeowner reported a fault with his boiler. On arrival, the engineer carried out a full investigation and identified the mains circuit board as the source of the problem. Given the age and overall condition of the boiler, a straightforward repair was not the most sensible route forward.
The boiler in question was an Ideal Isar, estimated to be between 15 and 20 years old. Whilst the immediate issue was a faulty mains circuit board, the age of the unit meant that further components were likely to cause problems in the near future. Sourcing parts for boilers of this age can also be difficult and costly, so repairing an older unit often ends up being a false economy.
After a thorough assessment, the engineer gave the customer his honest recommendation. Given the age and condition of the boiler, a repair would not be cost effective. The customer appreciated the straightforward advice and asked for a quotation for a full replacement.
This kind of transparent, no-nonsense approach is something S & H Plumbing and Heating pride themselves on. Rather than carrying out a repair that would offer only a short-term fix, the engineer gave the customer the full picture so that he could make an informed decision. This is the level of honest, professional service every homeowner deserves when it comes to something as important as their central heating system.
Following the customer's agreement to proceed, S & H Plumbing and Heating replaced the old Ideal Isar with a brand new Baxi Platinum combination boiler.
The Baxi Platinum is a high-efficiency combi boiler from one of the UK's most trusted heating manufacturers, offering reliable performance, excellent energy efficiency and low running costs. Crucially for this customer, it comes with a 10-year manufacturer's parts and labour warranty, giving genuine long-term peace of mind.
The Baxi Platinum range is a popular choice for homeowners upgrading from older, less efficient boilers. It delivers consistent hot water on demand, operates quietly and is designed to integrate seamlessly with modern heating controls.
The 10-year warranty means that should anything go wrong within that period, the cost of parts and labour is covered by the manufacturer, making it a sound investment for any household.
Whether your current boiler has developed a fault or you are simply looking to upgrade to a more efficient model, S & H Plumbing and Heating are on hand to help. As Gas Safe registered engineers, all work is carried out to the highest safety standards. Free quotations are available, so get in touch today to discuss your requirements.
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